Remote device management

The section describes procedures for providing remote assistance using the FactoryTalk Remote Access service and the FactoryTalk Remote Access Runtime.

See these topics for details:

• Client Configuration
  • Installation
  • Network Connection
  • Toolbar
    • Settings
• Internet Sharing
• Log
• Remote Desktop
  • During the Remote Desktop session
    • Web-only experience
    • Desktop experience
  • Multiple RDP sessions
  • Mutiple monitors
  • Explorer
• File operations
• Processes
• Information
• Chat
• Approve remote access
• Request assistance
• Remote Serial Connection
  • Connect the remote serial port
    • Limitations
• Remote USB Connection
  • Limitations
• Approve remote access